Store Policies
At DEZIYAH, we are dedicated to ensuring a seamless and satisfying shopping experience for all our customers. Please take a moment to review our store policies below:
Refunds & Exchanges:
All sales at DEZIYAH are final. We do not offer refunds or exchanges unless there is an issue on our end. This includes cases such as receiving incorrect items or products with defects. If you encounter any such issues, please contact us within 7 days of receiving your order, and we will promptly work to resolve the problem.
Shipping:
We strive to process and ship your orders as efficiently as possible. Once your order is placed, processing will occur within 1-2 business days. Standard shipping typically takes 3-5 business days, depending on your location. Please note that shipping times may vary during peak seasons or holidays. We appreciate your patience during these periods.
Order Issues:
If you encounter any issues with your order, such as missing items, incorrect products, or damage during transit, please reach out to our customer service team immediately. We are committed to resolving any problems and ensuring you are satisfied with your purchase.
Contact Information:
For any questions or concerns about our store policies, don't hesitate to contact us. Our customer service team is here to assist you and provide any support you need.
Thank you for choosing DEZIYAH. We appreciate your business and look forward to serving you again!